General support
In-app help and messaging are the fastest way to reach our team about bookings, payouts, and account access.
Contact
Support & inquiries
Use the BLEU app for trip changes, receipts, and in-journey issues. For policy, privacy, accessibility, or legal requests, contact us through the channels below. We respond as required by applicable law.
Safety
For urgent on-water safety matters, contact local emergency services first, then notify BLEU through the app when it is safe to do so. See also our safety overview.
Privacy & legal
Privacy rights requests and legal notices should identify your account and jurisdiction. We may require verification before processing. Review our Privacy Policy for categories of data we process.